Infobridge Solutions - areas of technical expertise
Project planning:During the project planning phase, we consider the goals of the project and the scope in terms of:
Evaluating toolsThe tools you use have a major impact on your productivity and your ability to meet business goals for reusability and ease of localization. We can:
Content AnalysisContent analysis is the most essential and most complex part of moving a body of content to structured formats. It involves figuring out what kind of information you have, in relation to what kind of information your users really need. This process often leads to the discovery that some types of information that your users need are missing from your current content set, which is a task to be addressed as part of a >user asistance design and re-architecture project. We work with you to:
Prototyping your conversion strategyPrototyping should take place soon after content analysis and development of a conversion mapping strategy. It allows for validation of the chosen conversion mapping - what elements of current documentation are to be converted to what XML elements in the target architecture - on a small but representative portion of the total content to be converted. It also reveals pre-processing and post-processing that may need to be done on the content by authors. Part of the prototyping effort is creating the DTD customizations and/or specializations required for your implementation. Customizing output stylesheets
Automating document builds
Integrating UA builds with product builds promotes early testing of user assistance, better review, and generally higher visibility of UA as an integral part of the product TrainingVarious types of training:
User asistance design and re-architectureWork with clients to develop an optimal design for chunking and putting together their content. In many cases, it is better to separate the initial conversion process - moving content into XML but retaining the overall book/chapter storage model - from the work of re-architecting and redesigning a body of user assistance. Once content has been converted to topics or individual sections, then the entire body of content can be re-architected to use a task-based model. Eclipse infocenter design / developmentA number of organizations are interested in basing user assistance on the Eclipse infocenter model because it allows for content to be delivered in an open source context as well as authored and stored using open source tools and open standards from the OASIS (****) organization. |